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Web Accessibility Policy



EnFin and its affiliates and business units (collectively, “EnFin,” “we,” “us,” or “our”) are committed to the concept of website accessibility for all persons. In support of our commitment, we have developed this policy to be transparent about our mission in this regard and the considerations that we value in pursuit of this goal. If you have any questions relating to this policy or our websites, please contact our Accessibility Coordinator, as noted below.


Authoring Tool” means web page editing tools, content management tools, development tools for applets, scripts, or applications, non-text media (e.g. video, audio, images) editing tools, and social media content authoring tools (e.g. blogs, wikis, social networks).

Authoring Tool Accessibility Guidelines (ATAG)” means accessibility requirements for web authoring tools, including software and services that are used to produce web content, such as HTML editors, content management systems (CMS), and online forums. ATAG guidelines outline how to make the tools accessible and how the tools can be built to help create more accessible content.

Internal Website” means a website developed or procured to meet an internal business need, such as project supervision, timesheet management and emergency response. Access to such sites is only available to EnFin’s employees and staff, both permanent and temporary.

Public Website” means a website developed to support or inform EnFin customers and members of the public.

User Agents” means browsers, media players, and applications that render web content.

User Agent Accessibility Guidelines (UAAG)” means accessibility requirements for web browsers, media players, and some assistive technologies that process and present web content to users.

Web Content” means electronic documents, websites, services, and applications delivered via the web.

Web Content Accessibility Guidelines (WCAG)” means accessibility requirements for web content, including text, images, audio-visual materials, and the code used for structure, style, and interactions; currently at Version 2.1. 

Website” means websites, services, and applications created using Open Web Platform technologies. Note this includes web applications developed for either office and/or mobile platform delivery capabilities.

Policy Statement

This policy does not specify or rely on any particular technology or design approach or principles. EnFin’s goal is to maximize the access to and use of EnFin websites by people with disabilities.

All new and redesigned web content published by EnFin after the effective date of this policy, both for public and internal websites and services, will conform to WCAG Level AA success criteria, current version 2.1.

All existing web content published by EnFin prior to the effective date of this policy will either be archived or modified to conform to WCAG 2.1 Level AA success criteria. Web content hosted on EnFin public websites will be addressed no later than 05/31/2024. Web content hosted on EnFin internal websites will be addressed no later than 05/31/2024.

Reasons for This Policy

As recently as May 2024, the World Health Organization estimated that there are more than one billion people living with disabilities, with over 100 million persons having significant difficulties in functioning (for more information, see 

Many of these disabilities can affect access to information technologies. Additionally, the same individuals who run into barriers that impede access to information technologies could benefit most from using them. 

Given the importance of the internet, accessibility to the web is of critical importance to people with disabilities around the world, including people with auditory, cognitive, physical, neurological, and visual disabilities. It is likewise important to those with accessibility needs due to aging.

Providing accessible web content can also benefit people who do not have disabilities but who are experiencing situational barriers. For example, when accessing the internet from devices with small screens or in low bandwidth situations, or when experiencing barriers due to language or literacy levels, accessibility solutions can also support improved access.

EnFin is committed to ensuring equal access for people with disabilities. As potential customers and employees of EnFin, they are important contributors to EnFin’s business success and should not be excluded, but rather welcomed into the EnFin family.

Team Responsibilities

Accessibility Coordinator/Supervisor:

  • Consolidate [annual/periodic] status reports for presentations to the board of directors at [annual/periodic] review meetings.
  • Prepare and provide accessibility training and guidance programs.
  • Promote web accessibility awareness internally.
  • Respond to user inquiries to EnFin related to web accessibility.
  • Organize ongoing assessments of the accessibility of websites, content, services, and applications that are within the scope of this policy.

Web Project Managers: 

  • Oversee and monitor compliance with this policy.
  • Prepare project accessibility reports at key project implementation stages: analysis, design, development, and quality assurance.
  • Ensure that user feedback mechanisms are included as part of project deliverables.
  • Ensure that all staff members receive appropriate and regular accessibility awareness training.

Information and Communication Technologies (ICT) Department and Webmasters: 

  • Choose and implement tools that conform to this policy.
  • Provide tools to support automated accessibility checking.
  • Remedy identified accessibility barriers or difficulties.

Web Content Management Teams: 

  • Ensure that all staff receive appropriate and regular accessibility training.
  • Ensure that submitted content complies with this policy.
  • Address/repair identified accessibility issues in proposed web content.

Exclusions from Accessibility Requirements

Web content that has been archived is not subject to the standards referenced in this policy. In the event that EnFin should receive a specific request for access to archived content by any person with a disability, the responsible persons should endeavor to make that content available in a suitable format within 15 business days. Where it is not technically possible to make the content available within that timeframe, a suitable alternative should be identified and provided, if the individual agrees. The department or team responsible for the creation of the content is also responsible for making that content accessible.

Procurement and Implementation

This policy applies to all web content developed by or for EnFin. This policy should be referenced within any contract of services or statements of work applicable to web content, websites, services, or applications relating back to EnFin.

Any contract must include a provision for an independent statement of conformance stating that the work meets the required standards determined in accordance with this policy. This goal should form part of the deliverables approval process for all related statements of work.

Third-Party Content

Elements of EnFin websites [might] include web content syndicated/linked to from other providers (for example, a social media stream or third-party website).

When considering a syndication service for inclusion in any of EnFin websites, any service review should include an evaluation of the accessibility of the service. Such evaluations must form a part of the service selection criteria.

Where a service is selected with known accessibility issues, EnFin will develop or procure a solution that ensures the content delivered via EnFin websites meets these policy standards.


Each EnFin department with responsibility for web content, websites, services, or applications, respectively, must submit an [annual/periodic] status report to the Accessibility Coordinator.

These status reports will summarize the efforts and progress towards the goals defined by this policy.

Policy Reviews

This policy shall be reviewed at least once a year by the Accessibility Coordinator. The review process should include input from ICT, Marketing, HR, and Legal, plus others as appropriate.


Please direct all inquiries and notices to